Our Collection and Use of Information
Information You Provide to Us
We collect personal information, such as your name, contact number, company details and email address when you sign up for a trial account, demo or the paid service. Your username, email address and any optional profile information that you pick to associate with your account is referred to herein as your “Profile Information.”
If you are a user of our paid service, we will utilize a third-party credit card payment processing company to collect payment information, including your credit card number, billing address and phone number. We will share this payment information with the third-party processing company as detailed below in “How We Share Your Information: With Trusted Service Providers and Business Partners.” We do not store your payment information.
We may use your email address to send you Service-related notices (including any notices required by law, in lieu of communication by postal mail). We may also use your email address to send you announcements and information about other products or services (including third party services) that you may be interested in (together, the “Marketing Messages”). You may opt-out of receiving Marketing Messages at any time by following the instructions provided in the Marketing Message.
Even if you are not a registered user of our Service, if you email us we may retain a record of such email communication, including your email address, the content of your email, and our response.
Your use of the Service will involve you uploading or inputting various content into the Service; including but not limited to: learning assets like word documents, pdf, videos, audios, presentations, images, attachments, project group names and user names (together, the “Content”).
You control how your Content is shared with others via your settings on the Service.
Simplex may view your Content only as necessary (i) to maintain, provide and improve the Service; (ii) to resolve a support request from you; (iii) if we have a good faith belief, or have received a complaint alleging, that such Content is in violation of our Acceptable Use Guidelines; (iv) as reasonably necessary to allow Simplex to comply with or avoid the violation of applicable law or regulation; or (v) to comply with a valid legal subpoena or request that meets the requirements of our Law Enforcement Guidelines. We may also analyze the Content in aggregate and on an anonymized basis, in order to better understand the manner in which our Service is being used.
How We Share Your Information
We may share the information we collect from you with third parties as detailed below –
As Directed by You
We will display your Profile information on your profile page and elsewhere on the Service in accordance with the preferences you set in your account. You can review and revise your Profile information at any time.
We will display your Content within the Service as directed by you
With Trusted Service Providers and Business Partners
With Law Enforcement or In Order to Protect Our Rights
We may disclose your information (including your personally identifiable information) if required to do so by law or subpoena and if the relevant request meets our Law Enforcement Guidelines. We may also disclose your information to our legal counsel, governmental authorities or law enforcement if we believe that it is reasonably necessary to do so in order to comply with a law or regulation; to protect the safety of any person; to address fraud, security or technical issues; or to protect Simplex’s rights or property.
In an Aggregate and Non-Personally Identifiable Manner
We may disclose aggregate non-personally identifiable information (such as aggregate and anonymous usage data, platform types, etc.) about the overall use of our Service publicly or with interested third parties to help them understand, or to help us improve, the Service.
In Connection with a Sale or Change of Control
How We Protect Your Information
The security of your information is important to us. When you enter sensitive information (such as a credit card number) as part of our service, we encrypt the transmission of that information using industry-standard encryption. Simplex uses commercially reasonable and industry-standard physical, managerial, and technical safeguards to preserve the integrity and security of your information.
Risks Inherent in Sharing Information
Although we allow you control over where you share your Content and what information is included in your Profile and take reasonable steps to maintain the security if the information associated with your account, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you share your Content and we are not responsible for third party circumvention of any privacy settings or security measures on the Service.
Your Choices About Your Information
You may, of course, decline to submit personally identifiable information through the Service, in which case Simplex may not be able to provide certain services to you. You may update or correct your account information at any time by logging in to your account.
International Data Transfer
Links to Other Web Sites
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